Details
Description
Female Customer Support Representatives Required
We are looking for female customer-oriented support representative.
Customer Support Representative Responsibilities List:
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritizes, and manage time effectively
• Graduation degree
Send your Resume on whatsapp @ + 9,2,3,1,6,1,6,6,4,3,3,1
Office based Job
Name: Asim siddique
Number: 0316-16643** ( Click to View Number )
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